The Fermentation Hub is an online membership space offering educational content, community discussions, and live or recorded sessions related to fermentation.
By accessing or using this website and its services, you agree to these Terms of Service.
When you purchase a membership, you receive access to the Hub content associated with your chosen tier.
Access is for personal use only. Memberships may not be shared, resold, or transferred.
We reserve the right to update, add, or remove content as the Hub evolves.
Memberships are billed on a recurring basis unless otherwise stated.
If you cancel your membership, you will retain access until the end of your current billing period. No further payments will be taken after cancellation.
Prices may change in the future, but any changes will be communicated in advance.
You may cancel your membership at any time via your account area.
As the Hub provides immediate access to digital content, refunds are not generally offered unless required by law.
The Fermentation Hub is a community space built on respect and shared learning.
By participating in chats, groups, or comments, you agree to:
Be respectful and constructive
Not post abusive, discriminatory, or harmful content
Not spam or promote unrelated products or services
We reserve the right to remove content or suspend access if behaviour undermines the safety or integrity of the community.
All content provided within the Hub is for educational and informational purposes only.
It is not intended as medical, nutritional, or professional advice.
You are responsible for your own fermentation practices and health decisions.
All content within The Fermentation Hub — including videos, text, downloads, and resources — is protected by copyright.
You may:
Watch, read, and use the content for personal learning
You may not:
Reproduce, distribute, or sell Hub content
Share login details or downloadable materials
We use third-party platforms to support the Hub, including for:
Payments
Video hosting
Community features
Email communications
Your use of these services is also subject to their own terms.
You are responsible for keeping your login details secure.
If you believe your account has been compromised, please notify us as soon as possible.
We may update these Terms of Service from time to time to reflect changes to the Hub.
The most current version will always be available on this page.
If you have any questions about these terms, please contact us via the website.
The Fermentation Hub is operated by The Fermentation Hub
Our website address is: https://thefermentationhub.com
We only collect the information needed to run the Hub and communicate with our members.
This may include:
Your name and email address
Account details you choose to add to your profile
Purchase and subscription information
Messages or posts you choose to share within the community
We use this information to:
Create and manage your membership account
Provide access to Hub content
Process payments and subscriptions
Send important Hub-related emails
Respond to questions or support requests
We do not sell or rent your personal data.
If you are a member, we may email you about:
Your account
New content
Live sessions or Hub updates
If you leave the membership, you will only continue to receive emails if you are separately subscribed to our mailing list.
You can unsubscribe from emails at any time using the link in the footer of any email.
Payments are processed securely via third-party payment providers.
We do not store your full payment details on our servers.
The Hub includes community features such as groups, chats, and comments.
Any information you choose to share in these spaces is visible to other members in that space.
Please share thoughtfully — what you post is under your control.
We use trusted third-party services to deliver parts of the Hub, such as:
Video hosting
Email delivery
Payment processing
Website analytics
These services may use cookies or collect limited technical data in order to function.
We use cookies to:
Keep you logged in
Remember your preferences
Ensure the site works correctly
You can control or disable cookies in your browser settings.
We keep your data only for as long as necessary to:
Provide your membership
Meet legal or accounting requirements
You can request deletion of your account at any time.
You have the right to:
Access the personal data we hold about you
Request corrections
Request deletion (where legally possible)
To do this, contact us using the details on our website.
Some services we use may process data outside the UK or EU.
Where this happens, appropriate safeguards are in place.