Terms of Service

1. About The Fermentation Hub

The Fermentation Hub is an online membership space offering educational content, community discussions, and live or recorded sessions related to fermentation.

By accessing or using this website and its services, you agree to these Terms of Service.


2. Membership & Access

When you purchase a membership, you receive access to the Hub content associated with your chosen tier.

Access is for personal use only. Memberships may not be shared, resold, or transferred.

We reserve the right to update, add, or remove content as the Hub evolves.


3. Payments & Billing

Memberships are billed on a recurring basis unless otherwise stated.

If you cancel your membership, you will retain access until the end of your current billing period. No further payments will be taken after cancellation.

Prices may change in the future, but any changes will be communicated in advance.


4. Cancellations & Refunds

You may cancel your membership at any time via your account area.

As the Hub provides immediate access to digital content, refunds are not generally offered unless required by law.


5. Community Guidelines

The Fermentation Hub is a community space built on respect and shared learning.

By participating in chats, groups, or comments, you agree to:

  • Be respectful and constructive

  • Not post abusive, discriminatory, or harmful content

  • Not spam or promote unrelated products or services

We reserve the right to remove content or suspend access if behaviour undermines the safety or integrity of the community.


6. Educational Content Disclaimer

All content provided within the Hub is for educational and informational purposes only.

It is not intended as medical, nutritional, or professional advice.
You are responsible for your own fermentation practices and health decisions.


7. Intellectual Property

All content within The Fermentation Hub — including videos, text, downloads, and resources — is protected by copyright.

You may:

  • Watch, read, and use the content for personal learning

You may not:

  • Reproduce, distribute, or sell Hub content

  • Share login details or downloadable materials


8. Third-Party Services

We use third-party platforms to support the Hub, including for:

  • Payments

  • Video hosting

  • Community features

  • Email communications

Your use of these services is also subject to their own terms.


9. Account Responsibility

You are responsible for keeping your login details secure.

If you believe your account has been compromised, please notify us as soon as possible.


10. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to the Hub.

The most current version will always be available on this page.


11. Contact

If you have any questions about these terms, please contact us via the website.